Crisis leadership
05 August 2016
Reflections
What I have been thinking about this week is leadership behaviour in a crisis. I have been reflecting on the challenges the NHS faces this year in delivering finance and operational performance and how to remain individually and collectively motivated. One of my personal reflections is that telling people to ‘work harder’ is not the answer; and neither is telling people you just ‘have to deliver more’. Motivating people to aspire to do more and release their productive thinking is the answer.