The five Sign up to Safety pledges
Organisations and individuals who sign up to the campaign commit to setting out actions they will undertake in response to the following five pledges
- Put safety first. Commit to reduce avoidable harm in the NHS by half and make public the goals and plans developed locally.
- Continually learn. Make their organisations more resilient to risks, by acting on the feedback from patients and by constantly measuring and monitoring how safe their services are.
- Honesty. Be transparent with people about their progress to tackle patient safety issues and support staff to be candid with patients and their families if something goes wrong.
- Collaborate. Take a leading role in supporting local collaborative learning, so that improvements are made across all of the local services that patients use.
- Support. Help people understand why things go wrong and how to put them right. Give staff the time and support to improve and celebrate the progress.
By signing up to the 'Sign up to Safety' campaign we have agreed to commit to strengthen patient safety by making building on the work we have developed to date and making five key pledges. Our pledges are:
1) Put safety first
We will support our providers to reduce harm through:
- continued development of our quality strategy to focus on harm reduction
- working with providers to ensure safety processes are developed and adhered to
- working across boundaries, organisations and agencies to reduce harm
- sharing the goals and plans developed locally.
2) Continually learn
- continually monitor the quality of our providers
- listen to patient feedback and respond accordingly
- undertake regular quality visits to providers to ensure services are safe
- hold providers to account for the safety of their patients.
- share progress being made to tackle patient safety
- monitor our providers 'duty to candour' through our regular quality assurance meetings
- support staff to be honest when things go wrong
- support providers to develop simple processes for patients to raise concerns and to continue to improve the management of complaints.
- work with our providers to put patient safety first
- work with other agencies and organisations to share learning and improvements, supported by local groups.
- undertake quality visits to provider services and give feedback
- share patient feedback we receive so that lessons can be learnt
- use our contractual levers to support providers.
Frequently Asked Questions
Find out more about the pdf Sign up to Safety Campaign (205 KB) and how you can get involved.